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  1. Seco Tools - Support Hub
  2. Tool Identification

Tool Identification

How do I........?

  • Testing Idem
  • Access to Tools United
  • What do I get when I purchase Tool ID? What are its main features?
  • Creating a Master Account; Creating a User Account
  • Log In and Log Out of the App
  • App Overview - A Quick Guide to What's Where
See all 18 articles

Updates

  • Updates 2020

The Tool ID/Idem reader

  • My reader scanned the tag but gave me an error message "Unable to Scan. The product belongs to another group"
  • My reader will not scan the tag
  • My reader is flashing red and will not let me use it. What to do?
  • Can devices and readers be on the same account or a different account?
  • How do I know which reader is connected to which device?

Using the Tool ID/Idem online store

  • How long will my Tool ID kit take to arrive?
  • What is the charge for delivery?
  • I have more than 50 tools to tag
  • I am not sure what I need to buy?
  • I would like to order an Seco Tool ID reader, how can I do it?
Seco Tools - Support Hub